Sewage backups in Sterling Heights, handled from the first call to dry
Sewage is the dirtiest water that can reach a home. The trade calls it category three, or black water, and it carries bacteria and waste that can make your family sick. When a main line backs up into a basement, or a toilet runs over upstairs, we move fast. The first thing we do is find the source and shut it off. Then we keep everyone clear of the water while our crew gears up. From there we pump and extract the waste in a hurry, before it soaks deeper into your floors and the framing around the room.
Once the standing water is gone, the harder part starts. We remove and bag anything porous the sewage reached. Soaked carpet, pad, and drywall cannot be cleaned back to a safe state, so they have to go. We scrub and sanitize every hard surface that stays, working to the cleaning standards the IICRC sets. Then we run air movers and dehumidifiers to pull the last of the moisture out of the framing and the slab. We keep checking the moisture with meters, and we do not pack up until those numbers read dry.
- We answer the phone ourselves and can reach most Sterling Heights homes the same day you call.
- We treat sewage as category three water and clean it to the standard, never a quick mop and a fan.
- We haul out and bag every material that cannot be saved, so nothing dirty hides behind a wall.
- We sanitize and deodorize the whole affected area, not just the spot you can see.
- We dry the structure with meters and show you the final readings before we call the job done.
Sterling Heights has a lot of finished basements, and a backed up floor drain during a heavy storm is one of the most common calls we get. The trouble is that the waste never stays where it lands. It wicks into baseboards, creeps under flooring, and hides inside walls, and the smell rides right along with it. Calling us early gives us the best shot at saving your floors. It also keeps the mess from spreading into rooms the water never touched.
If a sewer line or a toilet has backed up, call us now and tell us what you see. We will walk you through how to stay safe until our crew arrives, keep kids and pets away from the water, and get the cleanup moving the same day whenever we can. The sooner we start, the more of your home we save.
